Customer Service

We are always here to provide excellent service.

Customer Service

Monday – Friday

8:30 am – 5:00 pm EST

Corporate Office
Cleveland
31000 Aurora Road
Solon, OH 44139-2769

P: 440-248-5200
F: 440-349-1931

Let our Customer Service department assist you:

We can answer your questions or direct you to the right person or department. Our team has more than 38 years of experience and has been trained in every aspect of our business.

Our Process. We can assist our customers with:

  • EDI and UCC order issues
  • Order changes
  • Process new orders
  • Product Information forms
  • Tracking your order

Up-to-Date Inventory Tracking and Order Taking System:

  • Our advanced inventory tracking and order taking system eliminates volumes of paperwork and speeds up delivery to your warehouse.
  • We are prepared to assist you whether you need to track your orders, make changes to existing orders or call in new orders.
  • Our up-to-the-minute on-line system will insure that you get answers quickly and that your orders will not be delayed from shipping.
  • Our customer service staff are trained in the latest technology and will insure that your orders are handled with speed and accuracy.

Customer Service

Get in touch. Please fill out the form below to reach The Mazel Company Customer Service Department.

customer service operator on headset
Customer service